PRIVACY POLICY

Effective Date: August 10, 2026

Business Name: RBConstruction

Operating Area: Muskoka & Surrounding Regions, Ontario, Canada

At RBConstruction, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

1. Information We Collect

When you interact with our website, request a quote, or contact us through our forms, we may collect the following personal information:

Contact Information: Name, email address, and phone number.
Project & Property Details: Property/cottage address in Muskoka or surrounding areas, project specifications, photos of the site/project, and budget parameters.
Technical & Usage Data: IP address, browser type, and navigation data collected through standard website cookies.

2. How We Use Your Information

We use the personal information collected exclusively for legitimate business purposes, including:

Providing accurate estimates, consultations, and quotes for your construction or renovation project.
Communicating with you regarding your inquiry, schedule, or ongoing project.
Internal record-keeping and service delivery.
Improving our website functionality and user experience.

3. Data Sharing and Third Parties

We do not sell, trade, rent, or disclose your personal information to third parties.

Your data is strictly used by RBConstruction. We may only disclose your information if required to do so by Canadian law or court order.

4. Cookies and Web Analytics

Our Website uses standard cookies to ensure proper website functionality and to help us analyze website traffic. You can choose to accept or decline cookies through your web browser settings at any time.

5. Data Retention and Security

We implement appropriate physical, technical, and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Inquiries & Quotes: Personal data from general inquiries or quotes that do not result in an active project will be retained for up to 2 years before secure deletion.
Completed Projects: Data related to active or completed construction projects (contracts, invoices, property specs) is retained for 7 years to comply with legal, tax (CRA), and warranty requirements.

6. Your Privacy Rights

Under PIPEDA, you have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Withdraw your consent to our collection or use of your data at any time (subject to legal or contractual restrictions).

7. Contact Us & Privacy Officer

If you have any questions about this Privacy Policy, wish to access or update your information, or want to exercise your privacy rights, please contact our designated Privacy Officer:

RBConstruction

Phone: (705) 641-1743
Email: r.b_construction@yahoo.ca
Location: Muskoka Region, Ontario, Canada